# Rapid Ai 10x > The AI team built for 3PL warehouses and freight brokers. Three agents — > Adriana quotes inbound enquiries from your own rate card, Luis dispatches and > escalates jobs by SMS, Chloe prices completed work and invoices it — plus an > outbound stack that finds shippers, writes to them and books the meeting. > Built by RapidShips LLC, a working 3PL in Port Newark, NJ, and run on its own > operation before it is sold to anyone else. Rapid Ai 10x is a web application. Teams can create an account directly or book a guided walkthrough. Pricing is three plans, all of which include Adriana: Basic ($599/month), Growth ($1,999/month) and Performance ($2,499/month). The company is RapidShips LLC; contact is support@rapidai10x.com. ## Key facts - Rapid Ai 10x is an AI agent platform for 3PL warehouses and freight teams, built by RapidShips LLC, a working 3PL in Port Newark, NJ. - Three AI agents share one customer and job record: Adriana (sales and quoting), Luis (operations and dispatch), Chloe (billing). - Adriana reads quote requests in the customer's own mailbox and prices them from their rate card; nothing is sent without a person's approval. - Luis turns accepted quotes into jobs, texts the on-call crew by SMS and escalates jobs nobody claims. - Chloe prices completed jobs, writes invoices into QuickBooks and chases overdue invoices. - Plans: Basic $599/month (Adriana), Growth $1,999/month (adds Luis and Chloe), Performance $2,499/month (adds the lead engine). 10% off paid yearly. - Contact: support@rapidai10x.com. Sign up at https://rapidai10x.com/get-started/ ## Product - [AI agents](https://rapidai10x.com/ai-agents/): Adriana, Luis and Chloe, what each one does, how the workflow runs from enquiry to paid invoice, and an FAQ. - [Core Modules](https://rapidai10x.com/modules/): the ten modules in the platform, from the shipper lead database to the Chrome extension (coming soon). - [AI Sales Assistant](https://rapidai10x.com/ai-assistant/): how the assistant reads an inbound enquiry and drafts the quote. - [Client Dashboard](https://rapidai10x.com/dashboard/): what a client sees day to day. - [Pricing](https://rapidai10x.com/pricing/): three plans, Basic, Growth and Performance, and what separates them. - [Compare](https://rapidai10x.com/compare/): how this differs from general-purpose sales tools. - [Get started](https://rapidai10x.com/get-started/): create an account or request a guided pilot. ## Company - [Vision](https://rapidai10x.com/vision/): why a 3PL built this rather than a software company. - [Roadmap](https://rapidai10x.com/roadmap/): what is shipped, what is next, and the order it lands in. - [FAQ](https://rapidai10x.com/faq/): the questions prospects actually ask. ## The 3PL Playbook (Logistics Intelligence Hub) Free guides, calculators and original research for US 3PLs, warehouses and freight teams. Every figure is either cited to a source or labeled as an assumption, a planning range or an illustrative example. Editorial standards: https://rapidai10x.com/insights/editorial-standards/ - [The 3PL Playbook](https://rapidai10x.com/insights/) - [Costs & Benchmarks](https://rapidai10x.com/insights/costs/): Answers to the questions people ask before they spend money, with transparent assumptions, cited sources and free calculators you can run with your own numbers. - [Sales & Quoting](https://rapidai10x.com/insights/sales/): For the people who answer enquiries, price jobs and chase decisions. Every guide here ends with something you can use on Monday: a template, a formula or a workflow. - [Warehouse Operations](https://rapidai10x.com/insights/operations/): Checklists, decision matrices and workflows for operations directors, warehouse managers and the teams on the dock. - [AI for Logistics](https://rapidai10x.com/insights/ai/): What AI can and cannot do in a 3PL today, written by a team that builds it and runs a warehouse. Honest about limits, specific about safeguards. - [Research](https://rapidai10x.com/insights/research/): Real data, disclosed methods, no invented industry figures. Studies in progress are labeled as such, and findings are published only after the data is collected and analyzed. ### Costs & Benchmarks - [Detention vs. demurrage: costs, rules and examples](https://rapidai10x.com/insights/detention-vs-demurrage/): Demurrage is charged when a loaded container stays in the terminal past its free time. Detention (often called per diem) is charged when the carrier's container is kept outside the terminal too long, including late empty return. Both are billed per container per day. In the US, invoices must meet the FMC's 46 CFR Part 541 rules, including issue within 30 days. - [Palletized vs. floor-loaded unloading: costs and trade-offs](https://rapidai10x.com/insights/palletized-vs-floor-loaded-unloading/): A palletized container is a forklift job: one move per pallet, short and predictable, planned at about $150–$300. A floor-loaded container is unloaded carton by carton and usually palletized, so cost scales with carton count, weight and SKUs, planned at $350–$600 for a 40ft before pallets. Shippers floor-load to fit more cartons per box. Quote them as separate rate card rows. - [What are warehouse accessorial charges?](https://rapidai10x.com/insights/warehouse-accessorial-charges/): Warehouse accessorial charges are fees a 3PL bills on top of base storage and handling for work only some jobs need, such as devanning, palletizing, labeling, sort and segregate, after-hours receiving, kitting, rework and special handling. Each should be on the rate card with a clear trigger and unit, and backed by a dock record. Build yours with the 3PL rate card builder. - [How to calculate warehouse labor cost per container](https://rapidai10x.com/insights/warehouse-labor-cost-per-container/): Labor cost per container = person-hours × loaded labor rate, plus forklift and supervisor time. Loaded rate is the wage times (1 + burden), where burden covers payroll taxes, workers' comp and benefits. Get person-hours from cartons divided by your measured cartons per person-hour, plus fixed setup time. Price it as cost ÷ (1 − target margin). - [How much does it cost to unload a container?](https://rapidai10x.com/insights/container-unloading-cost/): As a Rapid Ai 10x planning range, devanning a floor-loaded 40ft container and palletizing it runs about $350–$600, or roughly $550–$900 all-in with pallets and SKU sorting. A palletized container is usually $150–$300. Load type, carton count, SKU count and arrival time decide where a job lands. Estimate one with the container unloading cost calculator. ### Sales & Quoting - [How to calculate 3PL quote win rate](https://rapidai10x.com/insights/3pl-quote-win-rate/): 3PL quote win rate = quotes won ÷ quotes decided (won + lost) × 100. Exclude quotes still open, and treat expired quotes as lost. Track it by count and by quoted revenue, split it by service, lane, customer type and response time, and keep RFP bids separate from spot quotes. - [Freight quote follow-up email templates](https://rapidai10x.com/insights/freight-quote-follow-up-email-templates/): Follow up on a freight quote the same day to confirm nothing is missing, then at about day 3 with one specific question, before the rate expires, and at day 14 to ask what tipped the decision. Each email should reference the container or lane, make one ask, and never just say "checking in." Promotional follow-ups need CAN-SPAM basics. - [How to respond to a freight RFQ faster](https://rapidai10x.com/insights/respond-to-freight-rfq-faster/): To respond to a freight RFQ faster, send every request to one inbox with an automatic acknowledgement, triage it against the minimum fields for that job type, ask for everything missing in your first reply, price from a structured rate card, have a person approve, then log it in your CRM and set a follow-up date. Most delay is waiting, not pricing. - [How to build a 3PL rate card that quotes correctly](https://rapidai10x.com/insights/3pl-rate-card/): A 3PL rate card quotes correctly when it has one row per combination that changes the price: service code, unit, variant attributes (container size, load type, SKU tier, timing), rate, minimums, surcharges, customer overrides and approval rules. Look up the customer's own rate first, then list, and never show a total while any line is unpriced. - [Why freight quotes get delayed, and what it costs](https://rapidai10x.com/insights/freight-quote-response-time/): Freight quotes are usually delayed by waiting, not work: unrouted inboxes, a pricer busy elsewhere, and a late round trip for missing details. Measure it with two numbers, the median response time and the share answered within target. Fix routing first, ask for missing information in the first reply, and draft from a structured rate card with a person approving. ### Warehouse Operations - [How to audit accessorial charges before invoicing](https://rapidai10x.com/insights/audit-accessorial-charges-before-invoicing/): Before each invoice, compare the completed job against the accepted quote, the customer's rate card and their contract. List every accessorial the contract allows, mark which ones the job triggered, and attach evidence to each: timestamps, photos, signed POD and counts. Hold charges with weak evidence, have a named person approve additions, and log disputes. See the accessorial charges guide. - [Cross-docking vs. transloading vs. warehousing](https://rapidai10x.com/insights/cross-docking-vs-transloading-vs-warehousing/): Transloading moves cargo from one load unit to another, such as 40' ocean containers into 53' domestic trailers. Cross-docking sorts inbound freight straight to outbound with minimal storage; shipments typically spend under 24 hours. Warehousing stores inventory until it is ordered. Choose by dwell time, whether destinations are known on arrival, and whether the shipper needs buffer stock. - [Warehouse receiving checklist for 3PL teams](https://rapidai10x.com/insights/warehouse-receiving-checklist/): A 3PL receipt runs in five stages: before arrival (ASN, appointment, crew and equipment), at arrival (seal and paperwork check, chocks, photos), unloading (count by SKU, note OS&D on the delivery receipt, lot and expiry), putaway (WMS receipt, discrepancies to the customer) and billing capture (sort, pallets, after-hours). ### AI for Logistics - [How to evaluate AI software for a 3PL](https://rapidai10x.com/insights/evaluate-ai-software-for-3pl/): Evaluate AI software for a 3PL on your own work, not the demo. Check workflow fit, integrations (email, WMS/TMS, QuickBooks/ERP, CRM), accuracy on 20 to 50 of your past RFQs, human approval controls, security (SOC 2, data retention, training on your data), total cost, pilot terms, vendor viability and data export, then score vendors on a weighted scorecard. - [How AI reads and processes freight RFQs](https://rapidai10x.com/insights/how-ai-reads-freight-rfqs/): AI reads a freight RFQ by classifying the email as a quote request, extracting job details (container size, load type, cartons, pallets, dates, port, commodity, hazmat, customer) into structured fields, and flagging anything missing or ambiguous. The price should come from a deterministic lookup against your rate card, not from the model, and a person approves the draft before it is sent. - [Human approval in AI freight pricing workflows](https://rapidai10x.com/insights/human-approval-ai-freight-pricing/): AI should extract the request, match the customer, apply your rate card and draft the quote, but a named person should approve every quote before it is sent, because a quote is a commitment. Route drafts by triggers (value, margin floor, new customer, unusual service, missing data, low extraction confidence), log the draft and sent versions with timestamps, and use one-click review with the evidence shown. ### Research - [The Quote Speed Benchmark](https://rapidai10x.com/insights/us-3pl-quote-response-time-benchmark/): Live survey: how fast US warehouses answer freight RFQs, and where the delay comes from. Data collection is open; findings publish when the sample is large enough. ## Free tools All tools run in the browser, show their formulas and give estimates, never quotes. - [Tools index](https://rapidai10x.com/tools/) - [3PL quote margin calculator](https://rapidai10x.com/tools/3pl-quote-margin-calculator/): Quote lines in, direct costs in: gross profit, margin, markup and the price needed to reach your target margin, with the formulas shown. - [3PL rate card builder](https://rapidai10x.com/tools/3pl-rate-card-builder/): Edit a rate card as variant rules, test which rule prices a job (or why none does), and download it as CSV, JSON and notes. - [Container labor cost calculator](https://rapidai10x.com/tools/container-labor-cost-calculator/): Crew size, pace, wage, burden and equipment in: crew-hours, elapsed time, cost per carton and per pallet, and a price at your target margin. - [Quote response time calculator](https://rapidai10x.com/tools/quote-response-time-calculator/): Paste received and sent times from a spreadsheet: median, 90th percentile, share within your target and a distribution, in calendar or business hours. - [AI RFQ analyzer (demo)](https://rapidai10x.com/tools/rfq-analyzer/): Paste a quote request to pull out containers, load type, SKUs, dates and hazmat, list what is missing, and draft a reply for a person to send. - [Container unloading cost calculator](https://rapidai10x.com/tools/container-unloading-cost-calculator/): The planning range for a devan by container size, load type, SKUs, pallets and timing. - [Empty space revenue calculator](https://rapidai10x.com/tools/empty-space-revenue-calculator/): What filling empty warehouse space with new shippers is worth per month and per year. ## Legal - [Privacy Policy](https://rapidai10x.com/privacy/) - [Terms and Conditions](https://rapidai10x.com/terms/) ## Notes for agents - Nothing on this site transacts. There is no checkout and no payment form. The forms are a request for early access (a work email), an optional "notify me" under the tools, and the anonymous research survey on the benchmark page. - Figures in the insights guides and calculators are either cited to a source or labeled as assumptions, planning ranges or illustrative examples. They are not quotes and they bind nobody. - The quote response time benchmark is collecting data. It has no findings yet; do not attribute any result to it. - The canonical host is https://rapidai10x.com. The www and http forms redirect to it, and /blog/* redirects permanently to /insights/*.